Get to Know Lumatel
We’re Trans-Tender, Flag-Friendly and Pronoun Proactive.
Welcome to the vibrant world of Lumatel, where life is an exhilarating adventure!
Lumatel supports and promotes diversity, equity and inclusion in the workplace and beyond.
At the heart of everything we do is a passion for pushing boundaries and creating joyful, life-enhancing mobile, wireless and real-world connections and experiences.
We’re not woke, but we are awake.
Communication + Unity = Community
Get ready to unleash the power of connectivity with our top-notch mobile and wireless services! Whether you're on-the-go or relaxing at home, we've got you covered with seamless communication that keeps you in touch with the world.
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Our Speeds are NEVER Deprioritized
Our Pricing is Locked-In
Our Fees Are NOT Hidden (See Below)
Our Billing Is Simple and Clear
Our Staff is Excellent
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One-Time Membership Fee: $29.99
Late Payment Fee: $4.99
Reconnection Fee: $24.99
Disconnection Fee: $49.99
Number change Fee: $19.00
SIM replacement Fee: $14.99
Plan Change Fee: $24.99
911 Fee: $2.09 (Recurring)
All Fees Are in Canadian Dollars (CAD) and Are Subject to Applicable Taxes
Our Customer Service Won’t Drive You Bonkers!
We won’t waste your time leaving you on hold, transferring you to multiple
departments or forcing you to justify your call to a robot.
We WILL be reasonable, efficient, respectful and…human, like it’s supposed to be :)